In Episode #5 of the Support Leaders Podcast, we interview Kathryn Castle, Head of Technical Support Engineering EMEA for Optimizely. We discuss how she started teaching English after studying...
5: Kathryn Castle, Head of Technical Support Engineering EMEA, Optimizely
In Episode #4 of the Support Leaders Podcast, we interview Lauren Cowher, Director of Customer Experience at Havenly. We talk about her experience at Princeton, working in healthcare, going...
4: Lauren Cowher, Director of Customer Experience @ Havenly
In Episode #3 of the Support Leaders Podcast, we interview Andrew Spittle, Happiness Engineer at Automattic. We talk about his first experience using WordPress and building a company in...
3: Andrew Spittle, Happiness Engineer @ Automattic
In Episode #2 of Support Leaders, we interview Zach Bouzan-Kaloustian, Director of Customer Support at DigitalOcean. We talk about his time at Foursquare, Fab.com, and then growing with the team...
2: Zach Bouzan-Kaloustian, Director of Customer Support @ DigitalOcean
In Episode #1 of Support Leaders, we interview Antonio King, aka “Tones,” the Director of Experience at Shinesty.com. We talk about customer support as the one night stand vs....
1: Antonio King, Director of Experience @ Shinesty
Subscribe To Our Podcast
The Support Leaders Podcast interviews leaders in support all over the world to understand the tools, tactics, and training they use to create the best customer support teams and and the most amazing customer experiences.
We believe that great customer support starts with the people that lead support teams, and we want to empower those people with best practices from their peers across the globe.
A Global Community
Listeners of Support Leaders come from across the world. Join our community and subscribe to the podcast today!
Join Our Newsletter
Subscribe to receive info on our latest news and episodes